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E-COMMERCE · EVERY WAY TO SELL ONLINE

Every kind of e-commerce. One place to start.

Choose what you sell, how you sell it and the focused plugins that help customers finish the job. Explore fashion, cakes, groceries, courses and more, with clear visual scopes for each store and service type.

28store & service types208plugin concepts & presets36reusable plugin scopes10first-version candidates
THE STORE, THE TASK & THE RIGHT ADD-ON

See what it does.
Choose what you need.

Every card explains the customer problem and the useful plugins behind it. Plugin names are proposed product concepts; platform integration and readiness are agreed for each build.

All plugins in Marketplace
What you sell · How you sell · Where it runs

Fashion is a niche. D2C and subscription are business models. WooCommerce, Shopify and custom websites are platform choices. Choose each separately.

28 matching store and service types

Proposed plugin concepts and niche presets. These listings are discovery scopes, not installable releases or confirmed platform integrations. Final APIs, plan limits, permissions, acceptance checks and delivery scope are agreed per project. Niches, business models and platforms are separate dimensions.

26selling setups18workflow packs23product categories13sales channels24plugin categories
26 SELLING SETUPS · 14 BUSINESS-MODEL FILTERS

Business models & selling setups.
Filter by how you sell.

Business models overlap: a D2C brand can also sell subscriptions, list on marketplaces and export. Each type shows who it is for, the daily problem it solves, the records it keeps, when the work counts as done and the workflow packs it runs on.

Prefer to start from the work?
See all 18 workflow packs
26 of 26 e-commerce types
Illustrative artwork for D2C brand store
E-COMMERCE TYPE · PROPOSED SCOPET01

D2C brand store

Custom quoteIndustry ERP

For
Brands selling their own products from their website, app and social pages.
Solves
Catalog, stock, orders, returns and payments live in separate tools, so oversells and unmatched refunds slip through.
Records
SKUs and variants · Channel orders · Stock positions · Returns and refunds · Settlements
Done when
Every order is shipped, returned or refunded, and every rupee is matched to a settlement.
Core modules and related industries

Examples: Apparel labels, skincare brands, packaged food brands

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Multi-brand online retailer
E-COMMERCE TYPE · PROPOSED SCOPET02

Multi-brand online retailer

Custom quoteIndustry ERP

For
Retailers buying from many brands and reselling online, often alongside stores.
Solves
Margins and stock cover are hard to see across hundreds of brands and fast-moving assortments.
Records
Brand price lists · Purchase orders · Warehouse stock · Channel orders · Margins
Done when
Assortment is bought against demand and every sale shows its margin.
Core modules and related industries

Examples: Electronics, home goods and sports stores online

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Marketplace seller
E-COMMERCE TYPE · PROPOSED SCOPET03

Marketplace seller

Custom quoteIndustry ERP

For
Businesses selling on third-party marketplaces, usually several at once.
Solves
Each marketplace has its own listings, fees, deductions, returns and payout cycle, so money goes missing quietly.
Records
Listings per channel · Marketplace orders · Fees and deductions · Payouts · Claims
Done when
Payout statements are matched to orders, with deductions explained or claimed.
Core modules and related industries

Examples: Sellers on horizontal, fashion and quick-commerce marketplaces

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Multi-vendor marketplace operator
E-COMMERCE TYPE · PROPOSED SCOPET04

Multi-vendor marketplace operator

Custom quoteIndustry ERP

For
Companies running their own platform with many independent sellers.
Solves
Seller onboarding, split orders, commissions and seller payouts become a manual spreadsheet job.
Records
Seller profiles · Listing approvals · Seller suborders · Commissions · Seller statements
Done when
Every seller statement is reconciled and paid, and disputes are closed with a clear refund owner.
Core modules and related industries

Examples: Regional, niche and B2B marketplaces

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for B2B wholesale ordering
E-COMMERCE TYPE · PROPOSED SCOPET05

B2B wholesale ordering

Custom quoteIndustry ERP

For
Wholesalers, distributors, manufacturers and corporate suppliers.
Solves
Buyer-specific prices, MOQs, approvals and credit terms don't fit a retail checkout.
Records
Buyer accounts · Price lists · Quotations · Buyer POs · Outstanding dues
Done when
Buyer orders are invoiced under agreed terms and collected on time.
Core modules and related industries

Examples: FMCG distributors, industrial suppliers, pharma wholesalers

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Dropshipping
E-COMMERCE TYPE · PROPOSED SCOPET06

Dropshipping

Custom quoteIndustry ERP

For
Sellers whose suppliers ship orders directly to customers.
Solves
Supplier stock is a promise, not owned stock, and delays surface only when customers complain.
Records
Supplier catalog mapping · Supplier acceptances · Promised dispatch dates · Supplier invoices · Exceptions
Done when
Every order is accepted and shipped by a supplier, or re-routed before it is late.
Core modules and related industries

Examples: Gadget, decor and lifestyle stores

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Print-on-demand & personalised
E-COMMERCE TYPE · PROPOSED SCOPET07

Print-on-demand & personalised

Custom quoteIndustry ERP

For
Stores making each item to order with the customer's artwork or name.
Solves
Artwork approvals, production jobs and promised dates are tracked in chats and lost easily.
Records
Customer specifications · Artwork approvals · Production jobs · Promised dates · Dispatches
Done when
Each item is made to the approved design and shipped by its promised date.
Core modules and related industries

Examples: Custom T-shirts, mugs, photo gifts, stationery

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Subscription commerce
E-COMMERCE TYPE · PROPOSED SCOPET08

Subscription commerce

Custom quoteIndustry ERP

For
Brands selling recurring boxes or replenishment orders.
Solves
Renewals, pauses, skips and failed payments drift out of sync with what actually ships.
Records
Subscription plans · Customer preferences · Recurring orders · Charges · Box contents
Done when
Every active subscriber has the next box and charge scheduled, or a recorded pause.
Core modules and related industries

Examples: Coffee, pet food, grooming and snack boxes

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Quick commerce & dark stores
E-COMMERCE TYPE · PROPOSED SCOPET09

Quick commerce & dark stores

Custom quoteIndustry ERP

For
Operators delivering in minutes from micro-warehouses.
Solves
Fill rates, picking deadlines, substitutions and rider handovers decide every order in a tiny window.
Records
Serviceable areas · Location stock · Pick queues · Substitutions · Rider handovers
Done when
Orders reach customers within their slot, with substitutions the customer approved.
Core modules and related industries

Examples: Grocery, essentials and pharmacy instant delivery

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Hyperlocal store delivery
E-COMMERCE TYPE · PROPOSED SCOPET10

Hyperlocal store delivery

Custom quoteIndustry ERP

For
Neighbourhood shops taking phone, chat and app orders for local delivery.
Solves
Orders taken on the phone aren't reserved against the stock sold over the counter.
Records
Phone and chat orders · Shared stock · Delivery runs · Payment collection
Done when
Local orders are reserved, delivered and paid without double-selling counter stock.
Core modules and related industries

Examples: Kirana, bakery, pharmacy and meat shops

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Omnichannel retail
E-COMMERCE TYPE · PROPOSED SCOPET11

Omnichannel retail

Custom quoteIndustry ERP

For
Retailers whose stores and online channels share one stock and customer view.
Solves
Click and collect, ship-from-store and in-store returns break when each store keeps its own stock.
Records
Location stock · Store allocations · Pickup slots · Store transfers · Store returns
Done when
Online orders are collected or shipped from a store, with that branch's stock updated.
Core modules and related industries

Examples: Fashion, footwear and electronics chains

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Social & chat commerce
E-COMMERCE TYPE · PROPOSED SCOPET12

Social & chat commerce

Custom quoteIndustry ERP

For
Sellers taking orders through WhatsApp, Instagram DMs and social shops.
Solves
Orders, payment references and delivery follow-ups stay buried in chat threads.
Records
Chat enquiries · Structured orders · Payment references · Delivery follow-ups
Done when
Every chat order becomes a tracked, paid and delivered order.
Core modules and related industries

Examples: Home bakers, boutiques, resellers

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Live & video commerce
E-COMMERCE TYPE · PROPOSED SCOPET13

Live & video commerce

Custom quoteIndustry ERP

For
Brands selling during live streams and short-video drops.
Solves
Orders spike in minutes, so stock must be held during the show and released fairly after.
Records
Drop catalog · Stock holds · Show orders · Dispatch queue
Done when
Every show order is reserved, paid and dispatched, with unpaid holds released.
Core modules and related industries

Examples: Fashion drops, beauty demos, collectibles

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Cross-border & export
E-COMMERCE TYPE · PROPOSED SCOPET14

Cross-border & export

Custom quoteIndustry ERP

For
Merchants selling to customers in other countries.
Solves
Currencies, export documents, broker handoffs and landed charges are reconciled by hand.
Records
Currency orders · Commercial invoices · Product classifications · Broker handoffs · Landed charges
Done when
Shipments are delivered with documents filed and landed charges reconciled.
Core modules and related industries

Examples: Handicraft, apparel and Ayurveda exporters

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Rental & rent-to-own
E-COMMERCE TYPE · PROPOSED SCOPET15

Rental & rent-to-own

Custom quoteIndustry ERP

For
Businesses renting equipment, furniture, clothing or cameras online.
Solves
Date availability, deposits, condition checks and late returns are tracked in calendars and chats.
Records
Date availability · Reservations · Deposits · Handover checklists · Damage assessments
Done when
Each item comes back, its condition is reviewed and the deposit is settled.
Core modules and related industries

Examples: Furniture, appliances, cameras, party equipment

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Refurbished & pre-owned resale
E-COMMERCE TYPE · PROPOSED SCOPET16

Refurbished & pre-owned resale

Custom quoteIndustry ERP

For
Sellers of used electronics, refurbished equipment and pre-owned fashion.
Solves
Every unit is unique, so intake, inspection, repair cost and grade must follow the item.
Records
Item and serial identity · Inspection checklists · Repair parts and labour · Condition grades · Warranties
Done when
Each unit is graded, priced and sold with its repair history and warranty.
Core modules and related industries

Examples: Phones, laptops, furniture, luxury resale

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Digital goods & licences
E-COMMERCE TYPE · PROPOSED SCOPET17

Digital goods & licences

Custom quoteIndustry ERP

For
Sellers of templates, downloads, courses and software keys.
Solves
Access, licence keys and activation limits must follow refunds and versions exactly.
Records
Digital catalog · Entitlements · Licence keys · Activations · Download history
Done when
Customers hold a working entitlement, or access is revoked after a refund.
Core modules and related industries

Examples: Template shops, course creators, software resellers

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Group buying & community commerce
E-COMMERCE TYPE · PROPOSED SCOPET18

Group buying & community commerce

Custom quoteIndustry ERP

For
Community leaders pooling orders for a building or neighbourhood.
Solves
Pooled orders, leader commissions and batch deliveries are counted by hand.
Records
Group orders · Leader commissions · Batch deliveries · Collections
Done when
Each batch is delivered to its group and every leader commission is settled.
Core modules and related industries

Examples: Society grocery groups, farm produce collectives

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Auctions & flash sales
E-COMMERCE TYPE · PROPOSED SCOPET19

Auctions & flash sales

Custom quoteIndustry ERP

For
Sellers moving limited stock through timed auctions, bids or deal windows.
Solves
Reserved stock, winner payment deadlines and release of unsold units need strict rules.
Records
Lots and deals · Bids · Winner payments · Released stock
Done when
Every lot is paid for by its winner or released back to stock on time.
Core modules and related industries

Examples: Collectibles, surplus stock, art and antiques

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Pre-order & made-to-order
E-COMMERCE TYPE · PROPOSED SCOPET20

Pre-order & made-to-order

Custom quoteIndustry ERP

For
Brands taking deposits before items are made or restocked.
Solves
Specifications, deposits, revisions and balance payments drift away from production milestones.
Records
Specifications · Deposits · Change requests · Production milestones · Balance payments
Done when
Orders are made to the approved spec, delivered and fully paid.
Core modules and related industries

Examples: Custom furniture, tailored clothing, limited editions

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Corporate gifting
E-COMMERCE TYPE · PROPOSED SCOPET21

Corporate gifting

Custom quoteIndustry ERP

For
Suppliers of branded gifts, hampers and onboarding kits to businesses.
Solves
Approvals, personalisation, multi-address dispatch and GST invoices all hang off one bulk order.
Records
Corporate quotations · Personalisation data · Delivery addresses · Approvals · GST invoices
Done when
Every recipient receives the approved gift and the client is invoiced once.
Core modules and related industries

Examples: Festival hampers, onboarding kits, client gifts

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Online food & meal ordering
E-COMMERCE TYPE · PROPOSED SCOPET22

Online food & meal ordering

Custom quoteIndustry ERP

For
Cloud kitchens, bakeries and tiffin services selling online.
Solves
Menus, order slots, kitchen tickets and delivery partners move faster than paper tickets.
Records
Menus · Order slots · Kitchen tickets · Meal plans · Delivery handovers
Done when
Every order is cooked for its slot and handed to delivery on time.
Core modules and related industries

Examples: Cloud kitchens, cake shops, tiffin services

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Online pharmacy
E-COMMERCE TYPE · PROPOSED SCOPET23

Online pharmacy

Custom quoteIndustry ERP

For
Pharmacies selling medicines and wellness products online.
Solves
Prescriptions, batches, expiry and repeat refills must be checked before anything ships.
Records
Prescriptions · Batches and expiry · Orders · Refill reminders
Done when
Only verified, in-date stock ships, with prescription records kept.
Core modules and related industries

Examples: Neighbourhood pharmacies, chains, wellness stores

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for Farm-to-home & agri commerce
E-COMMERCE TYPE · PROPOSED SCOPET24

Farm-to-home & agri commerce

Custom quoteIndustry ERP

For
Farms, dairies and agri traders selling straight to households or farmers.
Solves
Harvest-based stock, grading and daily route deliveries don't fit a fixed catalog.
Records
Harvest stock · Quality grades · Subscriptions · Route deliveries
Done when
Each route is delivered from graded stock and every subscription is billed.
Core modules and related industries

Examples: Organic produce boxes, milk subscriptions, seeds and fertiliser

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for B2B trade marketplace
E-COMMERCE TYPE · PROPOSED SCOPET25

B2B trade marketplace

Custom quoteIndustry ERP

For
Platforms connecting manufacturers and wholesalers with retail buyers.
Solves
Seller onboarding, buyer credit, MOQ pricing and seller payouts all need one ledger.
Records
Seller and buyer accounts · Trade price lists · Split orders · Buyer credit · Seller payouts
Done when
Trade orders are fulfilled by sellers, collected from buyers and settled to sellers.
Core modules and related industries

Examples: Retail sourcing and wholesale marketplaces

Proposed scope · integrations confirmed per project

Discuss this setup
Illustrative artwork for C2C resale marketplace
E-COMMERCE TYPE · PROPOSED SCOPET26

C2C resale marketplace

Custom quoteIndustry ERP

For
Platforms where people sell used goods to each other.
Solves
Listings, item condition, buyer protection and seller payouts need checks without owning stock.
Records
Seller listings · Condition checks · Buyer protection cases · Seller payouts
Done when
Each sale is delivered as described, or the buyer is protected and the dispute closed.
Core modules and related industries

Examples: Pre-owned fashion, books and gadgets

Proposed scope · integrations confirmed per project

Discuss this setup
DELIVERY FORMATS / PLANNED INTEGRATIONS

One useful workflow.
The right format for your store.

Choose a target platform during scoping. These are proposed delivery formats, not a claim of installed apps, published releases or universal checkout support.

WooCommerce

Installable WordPress/WooCommerce plugin, with optional shared backend

Shopify

Shopify app, appropriate extensions and supported APIs

Custom React / Next.js store

UI component / widget + API integration

Other custom storefronts

Embeddable widget or backend connector, based on supported integration points

External marketplace seller

Authorized seller-data connector and operations dashboard

Shopify checkout scope depends on the plan and supported extension type. External marketplaces require authorized seller-data access. Pharmacy document and refill requests require authorized staff review; they do not automate clinical decisions.

12 business models and their useful plugin combinations
18 E-COMMERCE WORKFLOW PACKS

8 existing proposals, deepened.
10 new business-model packs.

Each pack names its flow, what the scope covers, when it is complete, the core modules it depends on and the optional additions a customer can choose. Packs are proposals for validation; product readiness is a separate decision.

E-commerce & D2C industry

Existing E-commerce & D2C proposals

EXISTING PROPOSAL · E05-01 · PRIORITY P1P01

Multichannel Order Fulfilment

Import orders from every channel with channel-to-internal order mapping and duplicate checks, reserve stock including bundle components, handle partial cancellations, partial shipments, preorders and backorders, then allocate a warehouse, pick, pack and hand over the shipment.

Custom quoteIndustry ERP

For: D2C brands and marketplace sellers

  1. Channel order
  2. Verify
  3. Reserve stock
  4. Pick & pack
  5. Hand over
  6. Delivered
What the scope covers
  • Channel order ID mapped to the internal order ID
  • Duplicate-order checks on re-import
  • Partial cancellation and partial shipment
  • Bundle sales reserve component stock
  • Stock mismatch and failed-sync exceptions
  • Preorder and backorder handling
  • Approval trail for customer-requested changes

Done when: Every order line is shipped, cancelled or back-ordered, with stock moved exactly once.

Discuss this pack
EXISTING PROPOSAL · E05-02 · PRIORITY P1P02

Ecommerce Returns & Exchange Operations

Link each return to its original order line, check eligibility and reason, arrange reverse pickup, record received versus accepted quantity after inspection, move stock to saleable, damaged or refurbishment, reserve exchange items and track refunds from initiated to completed.

Custom quoteIndustry ERP

For: Any seller accepting returns or exchanges

  1. Return request
  2. Eligibility
  3. Pickup
  4. Receive & inspect
  5. Disposition
  6. Refund or exchange
What the scope covers
  • Return linked to the original order line
  • Received quantity kept separate from accepted quantity
  • Saleable, damaged and refurbishment stock buckets
  • Exchange item reserved before the return arrives
  • Refund states: initiated, processing, completed

Done when: Each return ends in a stock decision and exactly one customer remedy.

Discuss this pack
EXISTING PROPOSAL · E05-03 · PRIORITY P2P03

Marketplace Payout Reconciliation

Match marketplace payouts, payment gateway settlements and COD remittances to orders, fees, refunds, chargebacks and courier weight charges, compare expected with received bank amounts and work an unmatched queue through claims to closure.

Custom quoteIndustry ERP

For: Marketplace sellers, D2C brands and COD-heavy stores

  1. Import settlement
  2. Match orders
  3. Fees & deductions
  4. Expected vs received
  5. Unmatched queue
  6. Claim & close
What the scope covers
  • Marketplace payout reconciliation
  • Payment gateway settlement reconciliation
  • COD collection and remittance reconciliation
  • Courier charges and weight disputes
  • Refunds, chargebacks and reimbursements
  • Expected amount versus actual bank receipt
  • Resolution queue for unmatched transactions

Done when: A matched payout statement, with unresolved deductions listed and claims followed up.

Discuss this pack
EXISTING PROPOSAL · E05-04 · PRIORITY P2P04

D2C Subscription Box Operations

Manage subscription plans and customer preferences, generate recurring orders, handle pauses and skips, follow up failed payments, plan box contents and schedule each dispatch.

Custom quoteIndustry ERP

For: Subscription box and replenishment brands

  1. Plan
  2. Preferences
  3. Recurring order
  4. Charge
  5. Build box
  6. Dispatch
What the scope covers
  • Subscription plans and billing cycles
  • Customer preferences and box contents
  • Recurring order generation
  • Pause, skip and swap
  • Failed-payment follow-up
  • Scheduled dispatches

Done when: Every active subscription has its next box and charge scheduled, or a recorded pause.

Discuss this pack
EXISTING PROPOSAL · E05-05 · PRIORITY P1P05

Product Catalog & Listing Workflow

Maintain one product master with variants, images and attributes, map channel SKUs, route listings through approval and track rejected listings and channel-specific updates.

Custom quoteIndustry ERP

For: Catalog and listing teams

  1. Product master
  2. Variants & images
  3. Attributes
  4. Channel SKU map
  5. Approve
  6. Publish
What the scope covers
  • One product master with variants
  • Images and channel attributes
  • Channel SKU and listing ID mapping
  • Listing approval and publication status
  • Rejected-listing fixes
  • Channel-specific price and content updates

Done when: Every sellable SKU is mapped and live, or has an open listing issue.

Discuss this pack
EXISTING PROPOSAL · E05-06 · PRIORITY P1P06

Ecommerce Non-delivery Resolution

Capture failed-delivery (NDR) reasons, contact the customer, correct addresses, send reattempt instructions and track return-to-origin (RTO) shipments until the stock is received back and closed.

Custom quoteIndustry ERP

For: Sellers shipping through courier partners

  1. NDR raised
  2. Reason
  3. Contact customer
  4. Fix & reattempt
  5. Delivered or RTO
  6. Close
What the scope covers
  • Failed-delivery (NDR) reasons
  • Customer follow-up and address correction
  • Reattempt instructions to the courier
  • Return-to-origin (RTO) tracking
  • RTO receipt and stock closure

Done when: Every failed delivery ends delivered, or as RTO stock received back.

Discuss this pack
EXISTING PROPOSAL · E05-07 · PRIORITY P2P07

D2C Procurement & Stock Forecast Review

Review stock and sales velocity, suggest reorders against supplier lead times, approve purchases, raise purchase orders, receive goods and resolve shortage exceptions.

Custom quoteIndustry ERP

For: D2C brands and online retailers holding stock

  1. Sales velocity
  2. Reorder suggestion
  3. Approve
  4. Purchase order
  5. Receive
  6. Shortages
What the scope covers
  • Stock availability and sales velocity
  • Reorder suggestions against lead times
  • Purchase approvals
  • Purchase orders and goods receipt
  • Shortage exceptions

Done when: Reorders are approved and received on time, with shortages explained.

Discuss this pack
EXISTING PROPOSAL · E05-08 · PRIORITY P1P08

D2C Customer Support & Order Cases

Handle order-linked cases with shipment, return, refund and payment context, response deadlines, approved remedies and the full customer communication history.

Custom quoteIndustry ERP

For: Customer support teams

  1. Case
  2. Order context
  3. Respond
  4. Approve remedy
  5. Communicate
  6. Close
What the scope covers
  • Cases linked to orders, shipments, returns and payments
  • Response deadlines
  • Approved remedies only
  • Full customer communication history

Done when: Every case closes with one approved remedy and its full history.

Discuss this pack

New business-model packs

NEW PROPOSALP09

B2B Commerce Operations

Run trade orders from enquiry to collection with buyer-specific catalogs, prices, quantities and payment terms.

Custom quoteIndustry ERP

For: Wholesalers, distributors, manufacturers and corporate suppliers

  1. Enquiry
  2. Quotation
  3. Price list
  4. Order approval
  5. Fulfil
  6. Invoice & collect
What the scope covers
  • Company and buyer accounts with multiple locations
  • Customer-specific catalogs and prices
  • MOQ and quantity slabs
  • RFQ and quotation approval
  • Buyer purchase-order references
  • Agreed payment terms
  • Repeat-order templates
  • Outstanding dues and collection follow-up

Done when: The buyer's order is invoiced under agreed terms and collected.

Discuss this pack
NEW PROPOSALP10

Multi-vendor Marketplace Operations

Onboard sellers, split orders, calculate commissions and pay sellers, with clear refund responsibility.

Custom quoteIndustry ERP

For: Companies running their own marketplace

  1. Seller onboarding
  2. Listing approval
  3. Order
  4. Split by seller
  5. Commission
  6. Seller payout
What the scope covers
  • Seller profiles and document review
  • Seller-owned products and inventory references
  • Listing moderation
  • Seller-wise suborders
  • Commission rules and settlement statements
  • Payout approval and payment references
  • Seller performance
  • Buyer–seller disputes and refund responsibility

Done when: Each seller statement is reconciled and paid, and disputes are closed.

Discuss this pack
NEW PROPOSALP11

Dropship Supplier Operations

Route each order to a supplier and track acceptance, dispatch and exceptions, keeping supplier-reported availability separate from owned stock.

Custom quoteIndustry ERP

For: Sellers fulfilling through suppliers

  1. Order
  2. Allocate supplier
  3. Acceptance
  4. Dispatch
  5. Tracking
  6. Exceptions
What the scope covers
  • Supplier catalog mapping
  • Supplier availability and update freshness
  • Order acceptance or rejection
  • Promised dispatch dates
  • Supplier shipment references
  • Delays and substitutions
  • Supplier invoices and return responsibility
  • Supplier performance

Done when: Every order is accepted and shipped by a supplier, or re-routed.

Discuss this pack
NEW PROPOSALP12

Store Pickup & Ship-from-Store

Allocate online orders to stores for pickup or shipping, with branch stock reserved and returns accepted in any store.

Custom quoteIndustry ERP

For: Retailers selling online alongside physical stores

  1. Online order
  2. Store allocation
  3. Reserve
  4. Store pick
  5. Pickup or courier
  6. Complete
What the scope covers
  • Location-wise availability and allocation rules
  • Pickup slots and confirmation
  • Uncollected-order handling
  • Ship-from-store
  • Cross-store transfers
  • Online orders returned in store
  • Branch-wise exceptions

Done when: The order is collected or shipped from a store, with that branch's stock updated.

Discuss this pack
NEW PROPOSALP13

Cross-border Order Operations

Prepare export documents, hand off to brokers and carriers, track milestones and reconcile landed charges.

Custom quoteIndustry ERP

For: Merchants selling to international customers

  1. Order
  2. Document pack
  3. Broker handoff
  4. Milestones
  5. Delivered
  6. Reconcile charges
What the scope covers
  • Order and settlement currencies
  • Commercial invoice and document packs
  • Product classification records
  • Broker requests and handoffs
  • Shipment milestones and delivery exceptions
  • International returns
  • Estimated versus actual landed charges
  • Country rules kept as configurable, reviewed requirements

Done when: The shipment is delivered with documents filed and landed charges reconciled.

Discuss this pack
NEW PROPOSALP14

Quick-commerce & Hyperlocal Fulfilment

Check serviceability, reserve location stock, pick against deadlines, approve substitutions and hand over to riders.

Custom quoteIndustry ERP

For: Local grocery, dark stores and rapid-delivery operators

  1. Serviceability
  2. Reserve stock
  3. Pick queue
  4. Substitution
  5. Rider handover
  6. Delivered
What the scope covers
  • Serviceable areas and order cutoffs
  • Location-wise stock
  • Picking deadlines and slot capacity
  • Out-of-stock substitutions
  • Weighted-item adjustments
  • Rider assignment and handover
  • Failed deliveries and perishable exceptions

Done when: The order is delivered within its slot, with substitutions the customer approved.

Discuss this pack
NEW PROPOSALP15

Digital Goods & Licence Delivery

Create customer entitlements on payment, deliver securely and manage activation, expiry, revocation and refunds.

Custom quoteIndustry ERP

For: Sellers of templates, downloads, software keys and digital products

  1. Paid order
  2. Entitlement
  3. Secure delivery
  4. Activation
  5. Expiry
  6. Revoke or renew
What the scope covers
  • Digital product catalog
  • Download and access entitlements
  • Licence-key allocation and activation limits
  • Expiry and version eligibility
  • Download history
  • Access review after a refund
  • Failed-delivery support

Done when: The customer holds a working entitlement, or access is revoked after a refund.

Discuss this pack
NEW PROPOSALP16

Rental Commerce Operations

Book by date, take deposits, hand over with checklists, handle extensions and settle deposits after condition review.

Custom quoteIndustry ERP

For: Online rental of equipment, furniture, clothing and cameras

  1. Availability
  2. Reservation
  3. Deposit
  4. Handover
  5. Return
  6. Settle deposit
What the scope covers
  • Date-wise availability and reservation conflicts
  • Security deposits
  • Handover checklists and condition photos
  • Extensions and late-return charges
  • Damage assessment
  • Cleaning and maintenance turnaround
  • Final deposit settlement

Done when: The item is back, its condition reviewed and the deposit settled.

Discuss this pack
NEW PROPOSALP17

Resale & Refurbishment Commerce

Take in used items, inspect, refurbish, grade and resell each unit with its own history and warranty.

Custom quoteIndustry ERP

For: Used electronics, refurbished equipment and pre-owned fashion

  1. Intake
  2. Inspection
  3. Buy approval
  4. Refurbish
  5. Grade
  6. Resell
What the scope covers
  • Seller intake and item or serial identity
  • Inspection checklists
  • Acquisition cost
  • Repair parts and labour
  • Condition grade and item photos
  • Resale price approval
  • Warranty, returns and repeat repairs

Done when: Each unit is graded, priced and sold with its repair history and warranty.

Discuss this pack
NEW PROPOSALP18

Preorder & Made-to-order Commerce

Capture specifications and deposits, approve designs, track production and collect the balance on delivery.

Custom quoteIndustry ERP

For: Custom furniture, personalised gifts, apparel and advance-order brands

  1. Specs & deposit
  2. Customer approval
  3. Produce
  4. Completion review
  5. Dispatch
  6. Balance
What the scope covers
  • Customer specifications and artwork approval
  • Order revisions and change requests
  • Deposits and balance payments
  • Promised completion dates
  • Production and procurement milestones
  • Completion inspection and delivery scheduling

Done when: The order is made to the approved spec, delivered and fully paid.

Discuss this pack
RECOMMENDED FIRST BUNDLE

E-commerce Operations Starter.
Orders, stock, dispatch, returns and settlement first.

Initial buyer: A D2C brand or marketplace seller shipping physical products from one stock location. This is a scope recommendation, not a market-demand ranking.

01

Catalog

SKU, variant and channel mapping

02

Orders

Import, verification, cancellations and partial fulfilment

03

Inventory

Available, reserved and physical stock movements

04

Dispatch

Pick-pack, shipment record and delivery status

05

Returns

Request, receipt, inspection, exchange or refund approval

06

Settlements

Expected amount, fees, refunds, received payout and unmatched entries

07

Support

Order-linked cases and approved resolutions

Stage 1 · Complete the operating cycle

Catalog → order → stock allocation → dispatch → return or refund → settlement.

Stage 2 · Handle exceptions and repeat work

NDR and RTO, COD remittance, courier disputes, replenishment, listing approvals and subscription cycles.

Stage 3 · Add your business model

B2B, dropship, omnichannel, marketplace operator, quick commerce, cross-border, rental or refurbished.

Acceptance checks

  • Importing the same order again never creates a duplicate order or stock movement.
  • Partial shipments and partial cancellations keep quantities correct.
  • A returned item reaches a stock bucket only after inspection.
  • A refund and a replacement are never both given for the same return.
  • Payout differences stay visible in the unmatched queue until resolved.
23 PRODUCT CATEGORIES

Same foundation.
Specialised for what you sell.

Categories configure the workflow packs; they are extensions, not separate ERPs. Fashion adds size and colour rules and size exchanges; electronics adds serial numbers, warranty and installation.

Electronics & appliances

  • Serial numbers
  • Warranty
  • Installation booking
  • Accessories
  • Repair or replacement

Personalised gifts

  • Artwork approval
  • Personalisation data
  • Event dates
  • Multiple delivery addresses

Pharmacy & wellness

  • Prescription records
  • Batch and expiry
  • Repeat refills
  • Cold-chain dispatch

Auto parts & accessories

  • Vehicle fitment
  • Part numbers
  • Garage trade pricing
  • Wrong-part returns

Bakery & gourmet food

  • Short shelf life
  • Custom cake orders
  • Festival hampers
  • Delivery windows

Packaged food & beverages

  • Batch codes
  • Labelling records
  • Distributor and online pricing

Agri inputs & equipment

  • Seasonal demand
  • Dealer networks
  • Farmer credit
  • Regulated product records
13 SALES CHANNELS

Wherever you sell.
One operation behind it.

Platform names are examples of channels only. For each integration, the direction is agreed up front: orders imported, stock exported, refund requests sent or status read only.

Own website storefront

Your own store: pricing, checkout, customer data and promotions stay in your control.

Custom builds or hosted store builders

Horizontal marketplaces

Reach at the cost of listing rules, fees, settlement cycles and return policies.

e.g. Amazon, Flipkart, Meesho

Category marketplaces

Fashion, beauty or electronics marketplaces with their own catalog and quality standards.

e.g. Myntra, Ajio, Nykaa

Quick-commerce platforms

Instant-delivery apps that need dark-store stock feeds and high fill rates.

e.g. Blinkit, Zepto, Swiggy Instamart

Food delivery apps

Menus and item availability for restaurants and cloud kitchens, with payout reconciliation.

e.g. Swiggy, Zomato

ONDC network

India's open network, where one seller catalog is discoverable through several buyer apps.

Seller apps on the Open Network for Digital Commerce

Social shops

Shoppable posts and catalogs that send buyers to a store or a chat.

e.g. Instagram and Facebook shops

WhatsApp & chat commerce

Catalogs, orders and payment links shared in chats, with opt-in broadcasts.

WhatsApp Business catalogs and chats

B2B marketplaces

Trade buyers decide on quotes, MOQ and credit terms.

e.g. IndiaMART, Udaan

Global marketplaces

Export selling with overseas fulfilment, currency settlement and compliance documents.

e.g. Amazon Global Selling, Etsy, eBay

Physical store & POS

Counters that share stock and customers with online channels.

Retail counters, pop-ups, exhibitions

Mobile shopping app

A branded app for repeat buyers with saved carts, loyalty and faster reorders.

Android and iOS store apps

Field sales & distributor ordering

Reps and distributors ordering for retailers, with beat plans and collections.

FMCG beat ordering, dealer apps
24 COMMON PLUGIN CATEGORIES

Integration families.
Mapped to the work they feed.

Payments, shipping, marketplaces, GST, accounting, messaging and more. No connector is live today: each one needs documented access, a supported API, field mapping and its own acceptance criteria before it is confirmed in a proposal.

Payment gateways & UPI

Collect card, UPI, net-banking and wallet payments, with refunds and settlement reports.

e.g. Razorpay, PayU, Cashfree, PhonePe, Stripe, PayPalFeeds: Orders, refunds, settlement reconciliation

COD & payment links

Cash-on-delivery rules, COD verification and payment links for chat or phone orders.

Gateway payment links, COD confirmation calls or messagesFeeds: Orders, COD remittance reconciliation

Shipping & courier aggregators

Rates, label printing, pickup scheduling, tracking and NDR handling across couriers.

e.g. Shiprocket, Delhivery, Blue Dart, Ecom Express, India PostFeeds: Dispatch, NDR and RTO, courier charges

Pincode serviceability & address checks

Check delivery coverage and COD availability by pincode and clean addresses before shipping.

Courier serviceability APIs, address validation servicesFeeds: Checkout, orders, NDR prevention

Marketplace connectors

Import orders, export stock and prices, and fetch settlement reports from marketplaces.

Seller APIs of Amazon, Flipkart, Meesho; ONDC seller appsFeeds: Listings, orders, stock, payout reconciliation

Storefront platform connectors

Sync products, orders, stock and refunds with an existing online store.

e.g. Shopify, WooCommerce, Magento, WixFeeds: Catalog, orders, stock, returns

GST e-invoice & e-way bill

Generate IRNs for e-invoices and e-way bills for dispatches through an authorised provider.

GST e-invoice and e-way bill portals via a GSPFeeds: Invoicing, credit notes, dispatch

Accounting sync

Post sales, refunds, fees and settlements to the books.

e.g. Tally, Zoho Books, QuickBooksFeeds: Invoicing, settlements, financial close

WhatsApp, SMS & email notifications

Order confirmations, shipping updates, OTPs and return status messages.

WhatsApp Business API providers, SMS gateways, transactional emailFeeds: Orders, dispatch, returns, support

Marketing automation & abandoned carts

Segmented campaigns, abandoned-cart reminders and win-back offers.

e.g. Klaviyo, Mailchimp, WhatsApp campaign toolsFeeds: Customer communications

Reviews & ratings

Collect post-delivery reviews and show ratings on product pages.

Review apps and marketplace rating feedsFeeds: Post-purchase feedback

Loyalty, rewards & referrals

Points, tiers, referral credits and member-only offers.

Loyalty and referral appsFeeds: Loyalty & rewards, partner commissions

Coupons, discounts & bundles

Coupon codes, automatic discounts, bundles and sale calendars with margin checks.

Storefront discount engines and promotion appsFeeds: Pricing & promotions

Returns & exchange portal

Self-service return requests with reasons, photos and pickup booking.

Returns portal apps, courier reverse-pickup APIsFeeds: Returns & exchanges

Product feeds & ads catalogs

Feed products, prices and stock to shopping ads and social catalogs.

e.g. Google Merchant Center, Meta catalogFeeds: Catalog & listings

Analytics & conversion tracking

Traffic, conversion and campaign attribution for the storefront.

e.g. Google Analytics, Meta PixelFeeds: Analytics layer

Site search & recommendations

Typo-tolerant product search, filters and related-product suggestions.

Search and recommendation servicesFeeds: Storefront

Live chat & helpdesk

Chat widgets and ticket inboxes with the order beside the conversation.

Live chat and helpdesk appsFeeds: Customer helpdesk & SLA

Fraud & risk checks

Flag risky orders, repeat COD refusals and unusual payments before they ship.

Gateway risk tools, COD risk scoring servicesFeeds: Order verification

Barcode & label printing

SKU barcodes, shipping labels, invoices and packing slips from the warehouse.

Thermal label printers, barcode scannersFeeds: Warehouse execution, dispatch

Subscription billing

Recurring charges, mandates and dunning for subscription products.

Gateway subscriptions, UPI AutoPay, e-mandatesFeeds: Subscription & recurring billing

Multi-currency & tax calculation

Display and settle in other currencies and calculate destination taxes.

Currency conversion and tax calculation servicesFeeds: Cross-border orders

Image & content optimisation

Compress product images and help draft product descriptions for review.

Image CDNs, AI-assisted catalog copyFeeds: Catalog assistance

Customer accounts & login

Customer sign-up, OTP login, order history and saved addresses.

Storefront accounts, OTP login servicesFeeds: Customer account layer
SCOPING NOTES

Clear words.
Clear boundaries.

Returns, RTO and refunds are different records with linked statuses. Small features live inside a larger workflow instead of being counted as separate Micro-ERPs, and the storefront and seller operations each have a clear owner.

Returns vocabulary

Cancellation
Stopping an unfulfilled order and releasing any stock it reserved.
NDR
A non-delivery report: a delivery attempt failed and needs a follow-up action.
RTO
Return to origin: an undelivered shipment travelling back to the seller.
Customer return
Receiving back an item that was delivered to the customer.
Exchange
A replacement item or order linked to a return.
Refund
Returning an approved amount to the customer.

Where each capability lives

CapabilityLives inside
Coupons and discount rulesPricing & promotions
WishlistStorefront and customer experience
Abandoned-cart follow-upCustomer communications
Product reviewsPost-purchase feedback
Loyalty pointsLoyalty & rewards
Referral and affiliate attributionPartner & commission workflow
Shipping labelsDispatch & fulfilment
Delivery tracking pageShipment workflow and customer portal
Refund statusReturns & finance
Sales dashboardAnalytics layer
NotificationsShared communication capability
AI-written product descriptionsCatalog assistance

Storefront and operations layers

Storefront
Product pages, collections, search, filters, cart and checkout.
Customer account
Order history, tracking, cancellation and return requests, subscriptions.
Seller operations
Catalog, stock, fulfilment, support and settlements.
Seller portal (marketplaces)
Seller listings, assigned orders, statements and disputes.

Start by connecting operations to your existing storefront; a custom storefront stays a selectable capability.

Every e-commerce type, workflow pack and plugin here is a proposed scope for planning. None is a live product, marketplace integration or certified connector; access, APIs, field mapping and acceptance criteria are confirmed per project.

CURRENT CATALOGUE CONCEPTS

Micro-ERPs for retail and commerce.

12 catalogue concepts for retail and commerce industries and the common modules most online sellers start with. Availability is shown on each card.

Illustrative preview of Retail Stores OS
Retail Stores
Industry concept
PlannedRetail Stores OS

Storefront operations and faster checkouts. A focused workspace designed for teams that value simplicity.

POSinventory

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of Supermarkets Grocery Manager
Supermarkets & Grocery
Industry concept
PlannedSupermarkets Grocery Manager

Keep daily inventory and sales under control. A focused workspace designed for teams that value simplicity.

Checkoutstock

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of Fashion Apparel Hub
Fashion & Apparel
Industry concept
PlannedFashion Apparel Hub

Simplify size and style inventory. A focused workspace designed for teams that value simplicity.

Variantsreturns

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of Wholesale Distribution Suite
Wholesale & Distribution
Industry concept
PlannedWholesale Distribution Suite

Connect purchasing and fulfilment. A focused workspace designed for teams that value simplicity.

Bulk ordersledger

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of E-commerce D2C Desk
E-commerce & D2C
Industry concept
PlannedE-commerce D2C Desk

Manage sales across storefronts. A focused workspace designed for teams that value simplicity.

Orderscatalog

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of Electronics Stores Flow
Electronics Stores
Industry concept
PlannedElectronics Stores Flow

Sell and service with clarity. A focused workspace designed for teams that value simplicity.

Warrantyservice

Quoted for your industry scope: the apps, workflows, users and implementation effort you need. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Industry ERP · priced for your scopeCustom quoteQuoted for your industry: the apps, workflows, rules, migration and rollout involved.
Illustrative preview of Orders & Delivery Pro
All industries
Module concept
PlannedOrders & Delivery Pro

Move orders from purchase to fulfilment. A modular toolkit designed for teams across industries.

Order managementdispatch

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.
Illustrative preview of Inventory & Warehouse Pro
All industries
Module concept
PlannedInventory & Warehouse Pro

Know what is in stock, where and why. A modular toolkit designed for teams across industries.

Stock ledgerreorder alerts

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.
Illustrative preview of POS & Billing Pro
All industries
Module concept
PlannedPOS & Billing Pro

Sell faster with streamlined billing and checkout. A modular toolkit designed for teams across industries.

POS checkoutinvoices

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.
Illustrative preview of CRM & Sales Pro
All industries
Module concept
PlannedCRM & Sales Pro

Manage leads, pipelines and opportunities. A modular toolkit designed for teams across industries.

Contact profilespipeline boards

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.
Illustrative preview of Service Desk & Support Pro
All industries
Module concept
PlannedService Desk & Support Pro

Resolve requests and keep customers informed. A modular toolkit designed for teams across industries.

TicketsSLA

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.
Illustrative preview of Accounting & Finance Pro
All industries
Module concept
PlannedAccounting & Finance Pro

Keep business numbers organised. A modular toolkit designed for teams across industries.

Invoicingexpenses

Solo up to 3 users, Startup up to 15, MSME up to 100; Enterprise on request. One monthly fee per selected MicroERP. AI/SMS/WhatsApp credits and actual GB-month cloud storage overage are separate.

Solo · up to 3 users · per MicroERP$10$5/month$0.17/day equivalent · billed monthlyFinal price depends on your use case and implementation effort; infrastructure and metered extras are separate.