E-COMMERCE & D2C ERP · MICROERP GUIDECustomer Support.
Customer Support.
Help & documentation.
Assign tickets, track response obligations and resolve escalations.
Open Customer Support in four steps.
- Sign in to E-commerce & D2C ERP. Use e-commerce-d2c.easymanagex.com/login with the account your organisation’s administrator created for you.
- Choose Customer Support. Pick it from your E-commerce & D2C ERP workspace, or go straight to e-commerce-d2c.easymanagex.com/support/dashboard. The same sign-in opens every MicroERP you have access to.
- Start from Agent Home. The left sidebar lists every screen, grouped the way this guide groups them below.
- Jump with search. Use Search anything (⌘ K) in the top bar to go to a screen or record. Help & docs in the top bar brings you back here.
Every screen, by sidebar section.
33 screens in 6 sections. Each link opens the screen in your E-commerce & D2C ERP workspace; you see only what your role allows.
Home
Tickets
Operations
Knowledge
Insights
Why it suits E-commerce & D2C.
Customer Support is suggested in the E-commerce & D2C ERP workspace because it covers these everyday workflows:
What you can see depends on your role.
Customer Support checks your role on every screen and action. If a screen from this guide is missing, or a button is unavailable, ask your organisation’s administrator to review your access to Customer Support. Your data stays inside your own organisation.